Terms & Conditions

1.  Booking Confirmation

All bookings require full payment to clear 72 hours before the event. Bookings at The Roxy also require the minimum spend to be cleared 72 hours before the event.

2.  Cancellation Policy

​If you need to cancel your booking, our cancellation policy is as follows:

All cancellations must be submitted in writing to info@mysongcraft.com

If you cancel your booking prior to 4 weeks before the event we will refund 100% of the amount paid.

If you cancel your booking within 4-2 weeks prior to the event we will refund 50% of the amount paid.

If you cancel your booking less than 2 weeks prior to the event no refund will be given, however, you can re-book your party within the next 12 months.

3. Unforeseen Circumstances

Song Craft reserves the right to cancel, alter, or delay any booking where forced to do so by circumstances beyond our control, such as serious illness, severe weather or any other circumstances which would subject Song Craft or any of its employees or any of its participants to danger. However, a full refund will be offered or an alternative date arranged.

4.  Media Rights

During the event we may take some photos & videos. Photographs, videos, or other recorded media may be used by Song Craft for the purposes of marketing or advertising without any request being made to the featured parties, without any payment or compensation being offered. If this is not acceptable please notify us by phone or e-mail.

5. Song rights

The rights in the original compositions follow the industry standards for intellectual property & copyright: 50% for the original music composition that will be done and owned by Chris James, & 50% for the lyrics & topline melody that will be divided in good faith between the contributors. However these recordings are strictly for personal use and not to be released without consent from Chris.

6.  Damages

In the event of damage caused by your party to our equipment or studio space we reserve the right to charge to the originally contracted person the full amount to repair or replace the equipment. Any damages must be reported to a member of staff immediately.

7.  Food & Drinks Consumption

No food & drink to be spilt on the equipment. Water only at Bridget’s Cafe sessions.

8.  Safety of Participants

We will not tolerate bad language, aggressive or threatening behaviour to our team or other party goers. We reserve the right to send away any person who is found to be unmanageable or a danger to the safety or enjoyment of others. In some cases we reserve the right to end the session immediately. In this event no refund will be given. Any additional costs involved in removing the participant will be borne by the client.

9. No smoking

For the comfort, health and safety of all participants Song Craft operates a strictly no smoking policy.

10. Staff courtesy

Song Craft will accept no liability for problems arising from failure to accept and/or respond to the authority & instructions of the appointed staff.